Privacy Policy for Maktub Matchmaking LLC
Effective Date: December 16th, 2024
Maktub Matchmaking LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website, or otherwise interact with us.
1. Information We Collect #
We may collect the following categories of personal information:
1.1 Information You Provide to Us #
- Personal Details: Name, date of birth, gender, marital status, and other demographic information.
- Contact Information: Email address, phone number, and mailing address.
- Payment Information: Credit/debit card details or bank account information for payment processing.
- Profile Information: Preferences, interests, photos, and descriptions for matchmaking purposes.
- Communication: Messages, emails, or feedback submitted through our platform.
1.2 Information We Collect Automatically #
- Device Information: IP address, browser type, operating system, and device details.
- Usage Data: Pages visited, time spent on our website, and other analytics data.
- Cookies and Tracking Technologies: Information collected through cookies and similar tools. (See Section 7 for details.)
1.3 Information From Third Parties #
- Social Media Platforms: Information shared through linked accounts (e.g., Facebook, LinkedIn).
- Referrals: Information provided by individuals who refer you to our services.
2. How We Use Your Information #
We use the information collected for the following purposes:
2.1 Providing and Improving Services #
- To create and manage your account.
- To match you with potential partners based on your preferences and profile.
- To facilitate communication and interactions between you and potential matches.
2.2 Communication #
- To send important updates, account notifications, and service-related communications.
- To respond to your inquiries and provide customer support.
2.3 Marketing and Promotions #
- To inform you about new services, events, or special offers (with your consent where required).
- To personalize and improve our marketing efforts.
2.4 Legal Compliance and Security #
- To comply with legal obligations and resolve disputes.
- To protect against fraud, unauthorized access, or other unlawful activities.
3. Sharing Your Information #
We do not sell your personal information. However, we may share your information in the following circumstances:
3.1 With Your Consent #
- When you provide explicit consent for us to share your information with third parties.
3.2 Service Providers #
- With third-party vendors who perform services on our behalf, such as payment processors, hosting providers, or customer support platforms.
3.3 Legal and Regulatory Requirements #
- When required by law, subpoena, or legal process.
- To enforce our terms and protect our rights, privacy, safety, or property.
3.4 Business Transfers #
- In the event of a merger, sale, or transfer of assets, your information may be transferred to the new entity.
4. Data Retention #
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Upon request, we will delete or anonymize your information, unless retention is required by law.
5. Security of Your Information #
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no security measure is completely foolproof, and we cannot guarantee absolute security.
6. Your Rights and Choices #
6.1 Access and Updates #
- You may access, update, or correct your personal information by logging into your account or contacting us directly.
6.2 Opt-Out of Marketing #
- You may opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us.
6.3 Data Deletion #
- You may request the deletion of your personal data, subject to legal or contractual requirements.
6.4 Restrict Processing #
- You may request that we restrict the processing of your data under certain circumstances.
7. Cookies and Tracking Technologies #
We use cookies and similar technologies to enhance your experience, analyze website usage, and deliver targeted advertising. You can control or disable cookies through your browser settings, but doing so may affect the functionality of our website.
8. Third-Party Links #
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
9. International Users #
If you are accessing our services from outside the United States, please note that your information may be transferred, stored, and processed in the United States. By using our services, you consent to this transfer.
10. Changes to This Privacy Policy #
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.
11. Contact Us #
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Maktub Matchmaking LLC
Email: salaam@maktub.bond
